Citizen Charter

LIC (N) Services:

Providing excellent Life Insurance quality services in order to promote national socio-economy.

S.N. Job Time Schedule Remarks
1. Underwriting Same Day
2. Claim Settlement 15 days after the receipt of application along with dully filled up forms & discharge voucher
3. Survival Benefit 45 days prior to due date
4. Maturity 45 days prior to due date
5. Revival Within 3 days
6. Policy Loans Same day with complete document
7. Policy Surrender Within a week
8. Policy Servicing Same Day
9. SSS Scheme Same Day
10. Agent Commission Each month of 1st week
11. MR Incentive Each Quarter within 7 days after ending of the quarter
12. Agency Loan Within 3 days
13. Agent Club Loan Within 3 days
14. Agency Appointment Same Day
15. Senior Agent & MR Appointment Same Day
16. AGM Within 6months after closing fiscal year
17. Quarterly Financial Reports Published on national daily newspapers as per directive of beema samiti & NESB