Citizen Charter

LIC (N) Services:

Providing excellent Life Insurance quality services in order to promote national socio-economy.

S.N. Job Time Schedule Contact
1. Underwriting Same Day Sabina Shrestha, HOD(NB Underwriting), Mobile : 98513-65586
2. Claim Settlement 15 days after the receipt of application along with dully filled up forms & discharge voucher Chanchala Joshi HOD(Claims) , Mobile : 98513-65587
3. Survival Benefit 45 days prior to due date Chanchala Joshi HOD(Claims) , Mobile : 98513-65587
4. Maturity 45 days prior to due date Chanchala Joshi HOD(Claims) , Mobile : 98513-65587
5. Revival Within 3 days  Mamta Poudyal HOD(PS/RI) Mobile : 98513-65588
6. Policy Loans Same day with complete document Mamta Poudyal HOD(PS/RI) Mobile : 98513-65588
7. Policy Surrender Within a week Mamta Poudyal HOD(PS/RI) Mobile : 98513-65588
8. Policy Servicing Same Day Mamta Poudyal HOD(PS/RI) Mobile : 98513-65588
9. SSS Scheme Same Day Mamta Poudyal HOD(PS/RI) Mobile : 98513-65588
10. Agent Commission Each month of 1st week Prakash Bhakat Upadhayaya HOD(Marketing) Mobile : 98513-65589
11. MR Incentive Each Quarter within 7 days after ending of the quarter Prakash Bhakat Upadhayaya HOD(Marketing) Mobile : 98513-65589
12. Agency Loan Within 3 days Prakash Bhakat Upadhayaya HOD(Marketing) Mobile : 98513-65589
13. Agent Club Loan Within 3 days Prakash Bhakat Upadhayaya HOD(Marketing) Mobile : 98513-65589
14. Agency Appointment Same Day Prakash Bhakat Upadhayaya HOD(Marketing) Mobile : 98513-65589
15. Senior Agent & MR Appointment Same Day  Prakash Bhakat Upadhayaya HOD HOD(Marketing) Mobile : 98513-65589
16. AGM Within 6 months after closing fiscal year Sudarshan Giri (CS), Mobile : 98513-65592
17. Quarterly Financial Reports Published on national daily newspapers as per directive of beema samiti & NESB Damodar Paudyal HOD(F&A) , Mobile : 98513-65591