Citizen Charter

LIC (N) Services:

Providing excellent Life Insurance quality services in order to promote national socio-economy.

S.N. Job Time Schedule Contact
1. Underwriting Same Day Geranium Shrestha, HOD(NB Underwriting), Mobile : 9801170878
2. Claim Settlement 15 days after the receipt of application along with dully filled up forms & discharge voucher D.K.Das HOD(Claims) , Mobile : 9801222372
3. Survival Benefit 45 days prior to due date D.K.Das HOD(Claims) , Mobile : 9801222372
4. Maturity 45 days prior to due date D.K.Das HOD(Claims) , Mobile : 9801222372
5. Revival Within 3 days Sirjana Nepal HOD(PS/RI) Mobile : 9801170876
6. Policy Loans Same day with complete document Sirjana Nepal HOD(PS/RI) Mobile : 9801170876
7. Policy Surrender Within a week Sirjana Nepal HOD(PS/RI) Mobile : 9801170876
8. Policy Servicing Same Day Sirjana Nepal HOD(PS/RI) Mobile : 9801170876
9. SSS Scheme Same Day Sirjana Nepal HOD(PS/RI) Mobile : 9801170876
10. Agent Commission Each month of 1st week Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
11. MR Incentive Each Quarter within 7 days after ending of the quarter Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
12. Agency Loan Within 3 days Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
13. Agent Club Loan Within 3 days Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
14. Agency Appointment Same Day Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
15. Senior Agent & MR Appointment Same Day Smriti Raj Kandel HOD(Marketing) Mobile : 9801170875
16. AGM Within 6 months after closing fiscal year Binod Kumar Bhujel (CS), Mobile : 9851146809
17. Quarterly Financial Reports Published on national daily newspapers as per directive of beema samiti & NESB Bipin Kumar Lal HOD(F&A) , Mobile : 9801170877